Water lines are pressurized and therefore may cause a substantial amount of water to be released in a short period of time in the event of a break. Water damage, losses of revenue for businesses and severe inconvenience for homeowners are the main concerns with water main breaks. The most frequent causes of water main ruptures and other water damage are:
● Freezing
● Damage to mains while they are being worked on, or while work is being carried out near the main
● Inoperable isolation valves
● Wear and tear

To reduce liability associated with water main breaks, it is important that you inform property owners regularly regarding:
● their responsibilities;
● what to do to help prevent occurrences and resultant damage;
● what the municipality's responsibilities are and how they will be carried out;

Also, the following tasks should be conducted:
● Exercise isolation valves on a regular basis
● Notify the property owners in the area to allow them an opportunity to mitigate potential damages in the event of a water main break
● Provide written notice if a service is shut off for routine maintenance or repairs, including the following:
● The affected area
● The time service will take place
● The expected time water will be restored
● Instructions on what to do for an interim supply
● What to do after service is restored
● Where to call for additional information

Hydrant Maintenance
There are substantial liability risks associated with an inadequate water supply at a fire scene. To reduce risks associated with hydrants, following these steps:
● Perform routine inspections and maintenance for fire hydrants
● Inform the Fire Department of all inspection and maintenance activities to ensure they are aware of inoperable hydrants and poor pressure, blocked or out-of-service mains.


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